Coronavirus: Advice for the Workplace Yesterday, Coronavirus cases in the UK reached 590 (the biggest daily jump in the UK so far). Awareness in the workplace is becoming increasingly more important. You should understand what you should be doing as an employer or...
9 Steps to Exceptional Customer Service on Social Media Customer service doesn’t end with phone calls and emails, if you haven’t given much attention to your business’ social media. Now is the time to change that. Customer Service is an ever-changing beast, and the...
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